We’re here to help

Account & billing support

Email contact@talkingpetstudio.com with the subject line Support for help with:

• Recovering access to your account or updating profile details.
• Questions about plan limits, invoices, or payment methods.
• Reporting bugs that block you from using the studio.

Safety & moderation

Contact contact@talkingpetstudio.com with the subject line Safety for urgent concerns about content, harassment, or policy violations. We prioritize these messages and typically acknowledge them within hours.

Partnerships & press

Reach contact@talkingpetstudio.com with the subject line Press for media inquiries, collaborations, or event requests.

Mailing address

Response commitments

• Support and billing emails: response within one business day.
• Safety escalations: acknowledgment within 4 hours and updates as the investigation proceeds.
• Press and partnership requests: response within two business days.